Keep Them Coming Back - Keep customers engaged and loyal with proven retention strategies. (59 pgs.)

This e-book shows your clients how to increase retention and create enduring connections with tried-and-true tactics. It offers simple methods for converting one-time purchasers into devoted, recurring clients via proactive support, interaction, and personalization.

What You Will Learn: 
Step-by-step instructions on creating loyalty programs that keep customers coming back.
How to turn new customers into repeat customers.
The psychology behind customer loyalty and how anyone can use it.
Tried-and-true techniques for developing unique experiences which increase customer engagement.
Practical tips for managing customer concerns before they result in lost revenue.
How to create a brand that is trusted and recommended by the community.